25/02/2016
Website: www.pehnaba.com

1. Introduction

Welcome to Pehnaba.com (“Pehnaba”, “we”, “our”, or “us”).

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.pehnaba.com.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you visit or make a purchase on Pehnaba.com, we may collect the following types of information:

A. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Account login details (if registered)

B. Payment Information

Payments are processed through secure third-party payment gateways. We do not store your debit/credit card number, CVV, or banking credentials on our servers.

C. Order & Transaction Details

  • Products purchased (slippers, ornaments, accessories, etc.)
  • Order value
  • Payment status
  • Return or refund information

D. Technical & Usage Data

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Cookies and analytics data

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products to your shipping address
  • Communicate order confirmations and updates
  • Provide customer support
  • Improve our website performance and user experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails (only if you opt-in)

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

  • Enhance website functionality
  • Remember your preferences
  • Analyze traffic and improve performance
  • Provide personalized product suggestions

You may disable cookies in your browser settings; however, some features of the website may not function properly.

5. Sharing of Information

We may share your information with trusted third parties only when necessary, including:

  • Delivery and logistics partners (for order fulfillment)
  • Payment gateway providers (for secure transactions)
  • IT service providers (for hosting and maintenance)
  • Legal authorities when required by law

We do not sell, trade, or rent your personal information to any third party.

6. Data Security

We implement reasonable technical and administrative safeguards to protect your personal information against unauthorized access, misuse, or disclosure.

While we strive to protect your data, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions
  • Provide customer service
  • Comply with legal and tax obligations

After this period, your information may be securely deleted.

8. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise your rights, contact us at:
📧 support@pehnaba.com

9. Children’s Privacy

Pehnaba.com is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

We encourage users to review this policy periodically.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Pehnaba
Website: www.pehnaba.com
Email: support@pehnaba.com